FAQ
How does booking work?
Choose a service and any add-ons, then pick a studio time or tell us when you'll post your piece. We confirm every booking by email.
Why is there a deposit?
The deposit holds your time and materials, and counts towards your final price. If we can't do the work, we refund it in full.
Can I send my clothes by post?
Yes. Choose "Send by post" when booking and we'll email you the address. Please use tracked delivery; we'll agree the return delivery with you.
Is the price final?
The price shown is an estimate. We confirm the final price after seeing your piece, before we start any work.
